Presented by-  RONNETTE JAMESON-SMITH, Trainer – As a Trainer with Zeffert and Associate, Ronnette brings over 15 years of affordable housing industry experience to her role.  Her understanding of compliance policies, procedures, and training have given Ronnette the ability to provide the best compliance service possible. She holds a degree from Rollins College in English. Deadline to register is Friday, November 30th.  No shows the day of the event, or cancellations after November 30th will be invoiced $35.00.   This seminar is…

It's a proven fact that people buy from people they like. And residents are more likely to renew in properties where they like the staff. So, clearly, likability is an important characteristic to have! Well, did you know that you can actually become even MORE likable? It's true. This class teaches you all of the techniques and skills you need to provide the best possible customer service through things like improved communication, body language, positivity and more. This highly interactive (and…

    Presented by Courtney Clark, Accelerated Resilience Expert and Keynote Speaker Courtney builds resilience in teams who need to succeed during stress and change without burning out, lashing out, or giving up. She provides content-based motivation that helps individuals adapt faster, achieve more, and develop Accelerated Resilience. Her dynamic presentations are designed to help you adapt when stakes are high and life doesn’t go according to plan. Discover how to let go of "the plan" Understand how to maintain personal power during…

Registration will be available in December!  Save this date!

The spring CAM Course is returning to day time classes. The cost for SLAA members is $550.00 The cost for nonmembers is $700.00 Here is the schedule. Tuesday and Thursday from 8:30 am - 4:30 pm February 19, Financials (am) & Risk Management (pm) February 21, Financials (am)  & HR (pm) February 26, Financials (am) & HR (pm) February 28, Marketing (all day) March 5, Industry Essentials & Resident Experience (am) & Legal (pm) March 7, Maintenance (am) & Mandatory review…

Instructor – Mr. Chris Brueggeman, Ranken Technical College Please note – After students attend both classes, and satisfactorily completes the EPA exam, they will be certified to work on A/C units, as well as purchase Freon.   This is a two (2) day course – must attend both!  Tuesday, March 19 and Tuesday, March 26 Tuesday, March 19 from 12:30 – 5:00 pm 12:30 – 4:30 pm - EPA 608 Training Tuesday, March 26 from 12:30 – 5:00 pm Review and…