Resume of Melissa Kiely

Career Opportunities ,
Melissa Kiely

(314) 293-0143    melissakiely828@icloud.com

 

Career Objective

Dependable professional with varied experience and an extensive knowledge of computer systems, administrative assistance, event planning, office management and customer service support.   I am a self-starter, and extremely interested in learning more about the Administrative Assistant role at your company.

Experience

STATE FARM INSURANCE

Administrative Assistant, January 2008 – April 2010

  • Assisted District Manager with Insurance Sales and customer service for new and existing clients.
  • Obtained a License to sell Health and Life Insurance Products.
  • Maintained client information, policy information and premium payments through State Farm’s Customer Relationship Management (CRM) System.
  • Met or exceeded Sales quotas for Life Insurance Policies.
  • Receptionist duties, including, but not limited to, phone answering and call distribution.
  • Job terminated due to Office Closure and District Manager’s relocation to Illinois.

 

Pirrone's Pizzeria, St Peters, MO

Manager/Waitress, Apr 2010 - Present

  • Communicate with customers regarding orders, comments, and
  • Perform personnel activities such as supervising and training employees.
  • Monitor and order supplies and restock as necessary to maintain inventory.
  • Heavy telephone contact, on-line ordering and carry-out orders.
  • Flexibility in dealing with Covid19 guidelines and adherence to newly developed procedures.

Hair Haven, O'Fallon, MO

Hair Stylist, Aug 1995 - Present

  • Work with the Salon’s CRM System relative to appointment setting, training schedules for stylists, maintenance of supplies and products and sales of products.
  • Demonstrate and sell hair care products. Consistently ranked high in Sales of Hair Care Products.
  • Maintained a strong, consistent book of business for the last 25 years.

Education

LaPlante Cosmetology School

St Louis, MO

Completed coursework towards Associate Cosmetology Business- Graduated in August 1994

 

High School Graduate – Duchesne High School, St Charles, MO Graduated in 1993