Multifamily Property Manager - Intelica CRE
Property Manager
Intelica CRE is seeking a full-time Property Manager with 2-4 years of multifamily or mixed-use
management experience. Intelica CRE is a St. Louis based nationally operating company specializing in
commercial real estate services including tenant representation, project leasing and sales, property
management, corporate services, capital markets, development services, and research. By building on
our strong foundation of intellectual capital, Intelica delivers value to owners, investors, and users of
commercial real estate. Intelica manages and leases space in nine national markets comprising of more
than 4 million square feet valued at approximately $450 million. Intelica CRE is expanding into
multifamily and are seeking qualified, motivated, and driven individuals to assist built on our brand and
be responsible for the day-to-day operations of managing an apartment community while assuring the
company’s standards are met and excellent customer service is delivered.
Pay Range: Up to $70,000 annually plus bonus
Reports to: Senior Property Manager, Area Manager, and/or Regional Manager
Direct Reports: All Onsite Team
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
DUTIES, SKILLS AND RESPONSIBILITIES:
• Manage all core business processes, including leasing, resident relations, marketing,
maintenance, adhering to city and/or affordable program requirements, budgeting, accounts
receivable, accounts payable, vendor relations.
• Generate and maximize property income.
• Accurate and on-time submission of all reports.
• Monitor supervise and direct entire property team.
• Adhere to all federal, state, and local employment law as well as all processes, policies, and
procedures.
• Ensure compliance with all Affordable Programs regulations and/or other federal, state, and
local requirements applicable to property.
• Strong skills in OneSite, EIV and TRACS program are essential.
• Maintain proper records for all applicable programs to site.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors, and clients.
• Mathematical skills are required.
• Proficiency in using property management software(s) used by the Company, as well as
Microsoft Office (Word, Excel, and PowerPoint) to complete required reports and employment
documents.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local,
City and State Ordinances.
• Ensures office is opened on schedule and that office and model apartments are maintained in a
clean condition.
• Performs light housekeeping as necessary.
• Physically walks and inspects property as required by city and or affordable program regulations
and/or requirement.
• Completes move-out inspections and process per policies and/or program requirements.
• Utilizes the market information to make strategic decisions for the success of the property.
• Must be able to utilize OneSite fully and properly to ensure accuracy of data entered.
• Must be able to make bank deposits and/or other operational requirements.
• Welcomes and shows prospective residents the property utilizing Company leasing techniques
and expectations.
• Demonstrates leasing techniques to the leasing office team and communicates expectations.
• Answers incoming phone calls professionally and handle accordingly, whether the caller is a
prospective resident, a resident, an internal Company team member, or a vendor.
• Attend on-site safety meetings to discuss relevant policies and procedures and other relevant
safety topics.
• Maintain required logs.
• Adhere to policy and procedure changes.
• Identifies existing and potential barriers to the successful accomplishment of property and share
with supervisor.
• Host/Attend regular community team meetings to communicate goals, progress toward goals
and expectations and identifies actions to achieve objectives.
• Leads by example for community team members in the areas of resident communication,
leasing, and telephone techniques.
• Takes a hands-on approach to any necessary duties to ensure the job is completed.
• Strives to meet resident needs and create win/win situations.
• Follows through on resident problems to satisfactory resolution and communicate problems to
supervisor.
• Manage all on-site new team member orientation.
• Maintains an awareness of training resources available and adhere to training requirements.
• Upholds high standards of honesty for self and team members.
• Maintains relationships with residents, associates, and vendors on a professional level always.
• Performs other related duties as assigned by management.
QUALIFICATIONS/OTHER ASPECTS OF JOB:
• Knowledge and 3 to 5 years of experience in multi-family property management.
• Ability to clearly and effectively communicate both verbally and in writing.
• Always have a positive attitude and keep a solution-based and customer-focused mindset.
• Proven employment history of property management, sales, marketing, and customer service
background sufficient to manage the day to day operations.
• Maintain high legal/ethical standards in all work-related decisions.
• Take pride in quality of work and attention to detail.
• Must have reliable transportation.
• Professional in-person and phone presence and etiquette.
• Capacity to work with little supervision using effective time management and organizational
skills.
• Complete tasks and projects within deadlines.
• Partner with team to resolve issues and highlight opportunities.
• Capable of working in a team environment and maintaining effective and respectful working
relationships with fellow employees, suppliers, and vendors.
• May be required to assist in special projects or activities designated by company. This may
include due diligence, property acquisition/disposition, assisting at other properties, serving on,
or participating in company sponsored or sanctioned committees, organizations, functions, etc.
• Follow the Company’s confidentiality policy and ensure that the operations, activities and
business affairs of the Company and clients are kept confidential.
• Function as a member of the Property Emergency Team to assist with hazardous weather
problems, fires, floods, freezes, etc.
Why Choose Intelica?
At Intelica CRE, we provide real estate services including tenant representation, project leasing and
sales, property management, corporate services, capital markets, development services,
construction management, and research. We are also using our knowledge and talents for the
greater world around us. We value the whole person in our People-First culture. We build each
other up and donate working hours to give back to our communities. We demonstrate our Mutual
Respect through open, candid, and honest communication. We live with Selfless Passion for our
business and our industry by recognizing that we succeed as one team, spread across multiple
cities. We take Radical Responsibility in keeping our promises and doing what we say we will do.
Working in concert with our sister companies, we are pursuing our vision of being a vertically
integrated consulting, management, and design firm.
Selection of Benefits we offer:
• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(K) with Company match
• 20 Days Paid Time Off
• Stipend for Health and Wellness
• Dedicated work time for education and volunteering opportunities
This description is not intended, and should not be construed, to be an all-inclusive list of all
responsibilities, skills, efforts, or working conditions associated with a job. While this description is
intended to be an accurate reflection of the job requirements, management reserves the right to
modify, add or remove duties from particular jobs and to assign other duties as necessary.
If you require alternative methods of application or screening, you must approach the employer
directly to request this as SLAA is not responsible for the employer's application process.
Intelica CRETM is an Equal Opportunity Employer. Applicants are considered regardless of race, color,
religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital
status, sexual orientation, transgender status, veteran’s status, genetic information, or status as a
qualified individual with a disability or any other protected characteristic in accordance with applicable
law.