We’re trying something a little different this time around. We’ve had several members request a daytime CAM class. So, we’re going to give it a whirl.
Here is the tentative schedule.
Tuesday and Thursday from 8:30 am – 4:30 pm
September 11, Financials
September 13, Financials (morning) & Industry Essentials and Resident Experience (afternoon)
September 18, Marketing
September 20, Maintenance (morning) & Legal (afternoon)
September 25, Risk Management
September 27, HR (morning) Mandatory review (afternoon)
This will give you an idea of what the schedule will be like. However, the schedule is subject to change.
To hold your seat, please call the SLAA office at 314-205-8844. A $100.00, non-refundable deposit is due upon registering for this class.
You will learn about –
Comprehensive marketing plans
Sales team management and product readiness
Equitable treatment of current and potential residents
Resident retention and the maintenance of a positive company image
Consistent and ongoing resident communication
Positive resident service and issue resolution
Enforcement of company policy in compliance with laws and regulations
Preventive maintenance programs
Service request process
Apartment turnover process
Contractors and vendors
Recruitment, hiring, orientation, and training of high-caliber employees
Systematic employee evaluation
Employment regulations and record keeping
Analysis of the property’s ﬁnancial operations with corrective actions for underperformance
Monitoring of property performance to achieve the owner’s investment goals